Supported Regions
on4t sirf un ilaqon mein kaam karta hai jahan Pakistan ke local laws ijazat dete hain. Har region ke liye alg terms hain.
LEGAL REFERENCE
Hamara Legal Framework Aapke Liye
on4t apne qanuni framework ko Pakistan mein supported ilaqon ke qanoon ke mutaabiq banaya hai. Har transaction, har account aur har khelaari ki hifazat hamara priority hai. Neechay...
Account SecurityLocal CompliancePayment ProtectionData Privacy
Hamara Legal Posture aur Jurisdiction
on4t jahan local qanoon ijazat deta hai, un ilaqon mein hi apne services chalata hai. Aapka account registration, deposits aur withdrawals Pakistan ke payment systems—JazzCash, Easypaisa, SadaPay aur Raast—ke zariye hote hain jo directly aapke mobile number ke saath linked hote hain. Har deposit tafsilat verify hoti hai, aur har withdrawal request 24 ghante ke andar process hota hai. Agar koi issue
hota hai, hamara team aapke account mein documented transaction log rakhe hote hain jo aap kabhi bhi dekh sakte ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
AETIBARI NISHANIYAAN
Kyun Aapka Account Safe Hai
Account Verification
Har naya account SMS OTP aur mobile number verification se protect hota hai. JazzCash ya Easypaisa mein pehli deposit se pehle CNIC validation hota hai.
Encryption Standard
Aapka sab data TLS 1.3 encryption mein travel karta hai. Deposits aur withdrawals bank-level security ke saath vault mein stored hoti hain.
Transaction Logging
Har bet, har deposit, har withdrawal aapke account history mein permanent record hota hai. Aap 7 saal purana data dekh sakte ho.
Payment Audit
Hamara payments team har withdrawal request ko manually verify karta hai pehle payment gateway ko bhejne se pehle.
Dispute Resolution
Agar koi payment mismatch ho, hamara reconciliation team bank-level screenshot aur transaction IDs provide karte hain proof ke liye.
Data Retention
Aapke account close hone ke baad bhi, hamara legal archive aapke records ko 5 saal rakhta hai compliance ke liye.
POLICY CLARITY
Hamara Niyami Approach Alag Kyu Hai
Mobile-First T&Cs
Hamara Terms aapke phone par padhe jaane ke liye likhe hain, nahin lawyers ke liye. Simple Roman Urdu mein likha hai.
Transparent Fees
Aapke withdrawal pe jo bhi fee ho, pehle se hi likha hota hai. Hidden charges nahin hain.
Local Payments Focus
JazzCash, Easypaisa, SadaPay aur Raast—ye sab methods hamari T&Cs ke andar specially defined hain.
Dispute Timeline
Har dispute ka 30-din ka resolution window likha hai. Agar 30 din mein resolve nahin hota, escalation automatic hoti hai.
Account Closure Rights
Aap apna account kabhi bhi close kar sakte ho. Balance automatic aapke linked account mein return hota hai.
Policy Updates
Jab hamara T&Cs change hote hain, aapko email + in-app notification dono se 14 din pehle notice milta hai.
ACCOUNT FEATURES
Aapke Account ke Niyami Hifazat
Auto-Verification
Jab aap deposit karte ho JazzCash ya Easypaisa se, aapka...
Withdrawal Confirmation
Har withdrawal ke liye OTP + SMS confirmation hota hai...
Account Limits
Aapke account par deposit aur withdrawal limits likhe hote hain...
Dormancy Policy
Agar 2 saal koi activity nahin hoga, aapka account dormant...
Chargeback Protection
Agar aap false chargeback de do, aapka account immediate block...
Multi-Account Ban
Hamara system ek person ke multiple accounts detect karta hai...
Aapke Legal Sawaalon ke Jawab
Hamara payments team usse 24 ghante ke andar process karta hai. Agar 24 ghante baad bhi nahin aaya, aap live chat mein apna transaction ID de do. Hamara team bank se trace karega aur aapko proof de dega.
on4t sirf un ilaqon mein kaam karta hai jahan qanuni izazat hoti hai. Aapke ilaqe ka naam aapke account profile mein likha hota hai. Agar woh 'Supported' hai to bilkul legal hai.
Account block hone se pehle hamara team 3 warning emails bhe deta hai. Agar block bhi ho jaye, aapka balance frozen hota hai aur aap support se request kar sakte ho usse withdraw karne ke liye.
Kyunke hamara T&Cs har payment method—JazzCash, Easypaisa, SadaPay, Raast—aur har account scenario ko cover karte hain. Aap hamara mobile app mein 'Quick T&Cs' padh sakte ho jo sirf zaroori points hain.
Aap [email protected] mein permanent deletion request kar sakte ho. Aapka balance 7 din mein linked account mein return hoga. Data 5 saal comply ke liye rakhte hain, phir delete hota hai.
Nahin. Aapka CNIC, mobile, JazzCash ya Easypaisa details sirf hamari payment gateway ko jaate hain settlement ke liye. Koi marketing emails nahin, koi third-party sales nahin.
Pehle withdrawal attempt mein hamara system account name verify karta hai. Agar mismatch ho, withdrawal reject hoti hai aur balance wapas aata hai. Dusri baar sahi account de sakte ho.